PERSONAL DATA PRIVACY POLICY

At Yuwik Artesanías, we value and respect the privacy of our customers, users, and visitors. This Privacy Policy describes how we collect, use, store, and protect personal data, in accordance with Ecuador’s Organic Law on Personal Data Protection.

  1. Responsible for the processing of personal data
  • Trade name: Yuwik Artesanías
  • Owner: Carolina Tobar
  • City / Country: Quito / Ecuador
  • Contact email: info@yuwik-artesanias.com
  • Website: https://yuwik-artesanias.com
  1. Personal data we collect

We may collect the following personal data through our website, social media, WhatsApp, or other digital channels:

  • First and last name
  • Phone number
  • Email address
  • Shipping and billing address
  • Information necessary to process payments (without storing sensitive card data)
  • Information voluntarily provided through contact forms or purchases
  1. Purpose of data processing

The personal data collected will be used to:

  • Process orders and product deliveries
  • Manage payments and billing
  • Respond to inquiries, requests, or complaints
  • Send information related to purchases, products, or services
  • Send promotional communications, only if the user authorizes it
  • Comply with legal and contractual obligations
  1. Legal basis for processing

Personal data is processed on the basis of:

  • The express consent of the data subject
  • The performance of a contractual relationship (purchase of products)
  • Compliance with applicable legal obligations
  1. Data retention

Personal data will be retained only for as long as necessary to fulfill the purposes described or for as long as a business relationship exists, and subsequently for the periods required by current legal regulations.

  1. Information security

At Yuwik Artesanías, we take reasonable technical and organizational measures to protect personal data against loss, unauthorized access, alteration, or improper disclosure.

  1. Sharing data with third parties

We do not share or sell personal data to third parties, except when strictly necessary to:

  • Process payments through payment gateways
  • Manage shipments with logistics companies
  • Comply with legal requirements from competent authorities
  • Digital Marketing and Analytics: We use tools such as the Meta Pixel and Conversions API to collect information about how users interact with our website. This data helps us measure the effectiveness of our ads, create personalized audiences, and deliver relevant advertising on platforms like Facebook and Instagram. These tools may collect data such as your IP address, browser type, and actions taken on our site (purchases, items added to cart).

These third parties are required to comply with data protection regulations.

  1. Rights of the data subject

The owner of the personal data may exercise the following rights at any time:

  • Access
  • Rectification
  • Updating
  • Deletion
  • Opposition
  • Portability
  • Suspension of processing

To exercise these rights, users can send a request to the email address provided, attaching a copy of their identity document.

  1. International users

This company operates from Ecuador. When making a purchase from another country, users agree that their personal data will be processed and stored in accordance with Ecuadorian law and this Privacy Policy.

Under no circumstances will personal data be sold or used for purposes other than those described herein.

  1. Use of cookies

Our website uses cookies and similar technologies (such as web beacons and pixels) to improve user experience and analyze traffic. Third parties, including Meta, may use cookies and other storage technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads.

User Choices: Users can opt-out of the collection and use of information for ad targeting by visiting:

You can also manage your cookie preferences through your browser settings at any time.

  1. Changes to the privacy policy

Yuwik Artesanías reserves the right to modify this Privacy Policy at any time. The modifications will take effect from their publication on the website.

  1. Acceptance

Use of the website implies express acceptance of this Privacy Policy.